Get in Touch With Us
Got a question about how sweeps coins work, noticed something on this site that needs a second look, or want to point us toward a new platform worth reviewing? This page explains the best way to reach us and what kind of help we can (and can't) offer.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to stand in for a real answer. We aim to respond within two working days, though it can take a little longer during busier periods.
If you can, tell us upfront what your message is about. A quick note like "correction," "platform suggestion," or "general question" at the top of your email helps us route it to the right person faster.
What We Can Help With
- General questions about sweepstakes casinos — how the Gold Coins and Sweepstakes Coins model works, how welcome offers are structured, or what to expect from a new platform.
- Corrections and updates — sweepstakes casino terms, eligible states, and promotions change often. If you spot something on bluebonnetmediagroup.com that looks outdated or inaccurate, we want to know so we can check it.
- Suggestions for coverage — if there's a new sweepstakes casino you'd like us to look at, or a topic related to social casino play you think we're missing, let us know.
- Partnership or editorial enquiries — if you work with a sweepstakes casino operator or a related business and want to discuss a possible collaboration, introduce yourself and outline what you have in mind.
- Concerns about play habits — if you or someone close to you is worried about time or spending on any gaming platform, mention this in your message and we'll point you toward appropriate resources.
What We Can't Help With
We're an independent comparison and review site, not an operator. That means we can't access anyone's player account, process a redemption, verify an identity, or resolve a billing dispute with a sweepstakes casino. For account-specific issues — a stuck redemption, a login problem, a question about your own Sweepstakes Coins balance — the fastest route is the support channel listed directly on the platform in question, since only the operator can see your account details.
Similarly, we can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by jurisdiction, some states restrict or prohibit this model, and operators frequently update their own eligibility lists. If you have a legal question about participating from your state, the operator's terms and conditions — or your own state's regulations — are the authoritative source, not a comparison article.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific platform's welcome offer, eligible states, or redemption threshold, check that operator's own terms page first — these details can change without notice.
- If you're comparing options, our Best Non GamStop Casinos 2026 page covers a related set of alternatives that may answer a broader question about site selection.
- If you're reporting an error, include the page URL and what looked wrong. Screenshots aren't necessary, but a specific description speeds up the fix.
How We Handle Your Message
Every email is read by a person, not sorted by a bot and discarded. We keep messages only as long as needed to respond and to act on any correction or feedback. We don't use contact submissions for marketing lists, and we won't share your email address with any of the platforms we cover.
A Note on Accuracy
We work to keep listings, offer terms, and eligibility notes current as of our last review, but sweepstakes casino promotions and state-by-state availability shift often — sometimes faster than any article can track. Reader corrections genuinely help us stay accurate, so if something you experienced on a platform doesn't match what we've written, telling us matters. Thanks for taking the time to reach out — we look forward to hearing from you.